If you are
running a business from home we can offer cost effective, piece of mind
support, a one stop solution for all your technical needs.
Whether your business runs a single PC, a network of computers, you
work on the move, we will make sure that your IT strategy is suited to
your requirements, you are fully protected, and your system is setup to
run your business effectively.
We can support you through our Home Office Managed Support
subscription service or on a pay as you go basis,
please take a look at our price list for full details
of our rates.
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The monthly Home Office Support subscription offers a cost effective,
piece of mind solution to home workers that require local, professional
IT support and includes a yearly pc health check/service,
on-site and remote
support.
Being a small
business ourselves we understand the importance of keeping an eye on
overheads and expenditure which is why the Home Office Support service
enables businesses to spread the cost of there IT support over a yearly
period.
Other benefits
include:
- Complimentary health check and service of
your computer.
- Prompt personal response to your problems
- 1 hour of free on-site IT support
per month **
- 1 hour of free remote IT support
per month ***
- Up to 20% discount on
all our other services
- The best advice and the very best prices on
any technology you may require.
*
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** - The first hour of on-site
support per month will be non-chargeable, any work over and above an
hour will be chargable at the discounted hourly rate.
*** - The first hour of remote
support per month will be non-chargeable, any work over and above an
hour will be chargable at the discounted hourly rate.
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Here are a few of our
most popular services:
Your computer will need regular
maintenance to keep it running at its optimum level of
performance, it will build up redundant files, unessential programs and
get clogged up with dust and other unwanted items. Over time this will
lead to a reduced efficiency and require your equipment to replaced
before its time.
IT eXpress recommend that you CLEAN your computer once a year, the
service can be carried at your office or at your home at time to suit
you. We will perform a complete service on your system, backup all of
your important files onto CD or external hard drive and give you advice
on any essential
upgrades.
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Whether you need a
completely new system or an upgrade to your existing setup, we can work
with your budget to find you the best solution, and in most
cases better the price you would pay at retail. In
our experience it is always preferable to have a trained
engineer on-site to setup and configure your equipment, to
prevent additional setup costs and resulting security implications of
bad installations. We will also give you advice on how to
look after and clean your equipment to give it a good shelf
life.
We receive many different
requests regarding email hosting, from people being plagued by
inordinate amounts of SPAM to businesses requiring professional email
addresses. We can guide you through the process of selecting the right
service for your business and give you advice on working with mobile
devices and accessing your emails wherever you are in the world.
With the ever changing
market it is very difficult to assess which broadband package
will suit your needs, with our fingers to the pulse we
can help you choose the right Internet package and help you
setup your equipment and wireless
network.
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